The Proof of Delivery mobile application is an enterprise mobile application for confirmation of deliveries from factory/warehouse to end-customer. The MVP was to alleviate the pounds of paper forms drivers take with them for deliveries.
These paper form, mainly meant for delivery conformation, became a burden. The vehicles really had no space to accommodate the many forms a driver would have on the daily.
I contributed the following:
- Design Thinking Workshops (Facilitator)
- Visual Design (Mobile)
- Interaction Design (Mobile)
- Interactive Prototype (Mobile)
- Icon and Splash Screen Design
- Information Architecture
Our team contributed the following:
- Design Reviews and Usability Studies
Getting the SAP data into the application was the main goal, but soon we found other ways to really refine other aspects of the delivery process. Identity management solutions were implemented in order to assign drivers to their respective vehicle. Google Maps integration allowed the company to remove their reliance on one-off GPS devices. And a custom reporting system allowed dispatcher to keep up-to-the-moment visual statistics on both driver and plant/warehouse completion rates.
The business impact was immediate. No longer were millions of dollars being spent annually on paper for these physical forms. Also, as a byproduct of the additional GPS and scheduling features, the application helped to reduce delivery delays and misses by 72% in the first 2 months alone.